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About us

About Asantya

Everyday Needs, Connected Through One Platform

Asantya is an online shopping and services platform based in Kabul, Afghanistan. We bring customers and local businesses together through our website and mobile application, making it easier to discover products, place orders, and arrange delivery.

From restaurant meals and essential groceries to clothing, gifts, and other available products and services, Asantya helps customers manage everyday needs in one place. Our platform is designed for people shopping for themselves and for those who want to order for their families and loved ones in Kabul.

We believe that shopping should be straightforward: find what you need, review the details, place your order, and receive it at your chosen address. Asantya brings these steps together in a convenient digital experience.

Bringing Families Closer

For many Afghans living abroad, caring for family at home remains part of everyday life. Distance can make it difficult to arrange a meal, purchase household essentials, or send a thoughtful gift.

Asantya helps turn that care into something practical. Customers outside Afghanistan can order available products for recipients in Kabul, allowing them to support their families without being physically present.

Whether it is groceries for parents, a meal for the household, or a gift for someone special, each order can carry more than a product. It can be a way to show attention, share an occasion, and remain involved in the lives of loved ones.

What You Can Find on Asantya

Asantya brings together several shopping and service categories, with availability shown on the platform:

  • Food: Explore participating restaurants and order meals for yourself or your family.

  • Groceries: Shop for everyday ingredients, household essentials, and grocery packages.

  • Shopping: Discover clothing, accessories, gifts, and other products from participating sellers.

  • Afghan handicrafts: Explore available handmade products that reflect local skill and craftsmanship.

  • Car rental: View available rental options and arrange bookings according to the provider’s conditions.

  • Pharmacy products: Browse available pharmacy items, subject to product requirements and service availability.

Product selection, merchant availability, delivery coverage, and booking conditions may differ by category. Customers can review the relevant details before placing an order.

Supporting Local Businesses

Asantya also creates a digital connection between local businesses and customers. Restaurants, grocery stores, shops, and service providers can reach people who prefer to browse and order online, including customers abroad purchasing for recipients in Kabul.

For Afghan artisans and sellers of handmade products, online access offers another way to introduce their work to customers. We value the skill behind local products and the businesses that serve their communities.

Our aim is to help customers discover these businesses while giving participating sellers another channel through which to receive orders and serve their customers.

Our Mission

Our mission is to make everyday shopping and ordering easier, support local businesses, and help families stay connected through practical services.

We work toward this by bringing useful categories into one platform, presenting product and service information clearly, and helping customers throughout the ordering process. We want Asantya to be useful for both a simple daily purchase and an order placed from abroad for someone at home.

Our Vision

Our vision is to build a trusted digital connection between customers, businesses, and families in Afghanistan.

We aim to grow thoughtfully, improve the platform through customer feedback, and make more everyday needs accessible through online ordering. As we develop, our focus remains on convenience, clear communication, and services that respond to the needs of our customers and business partners.

What Matters to Us

Convenience: Bringing different shopping needs together so customers can order with less effort.

Clear information: Helping customers understand products, prices, delivery arrangements, and applicable conditions before purchasing.

Customer care: Listening to questions, assisting with orders, and addressing problems when they arise.

Local opportunity: Connecting participating Afghan businesses and artisans with customers through digital tools.

Family connection: Helping people care for loved ones even when they live far away.

Continuous improvement: Using feedback and practical experience to improve the app, website, and ordering process.

Ordering and Delivery

Customers can explore available stores and categories, select products or services, provide recipient details, and complete their order using the digital payment options offered by Asantya.

We currently deliver to supported addresses in Kabul. The usual delivery period is between one and six hours after order confirmation, depending on preparation, product availability, distance, and operating conditions. Scheduled services and custom-made products follow their separately agreed arrangements.

Our customer support is available 24 hours a day, seven days a week, to assist with enquiries, order updates, delivery concerns, cancellations, and refund requests.

More Than a Purchase

Asantya is built around the everyday reasons people shop: preparing a family meal, keeping a household supplied, finding something useful, or choosing a gift that makes someone feel remembered.

By connecting online ordering with local businesses and delivery in Kabul, we help customers take care of these needs from wherever they are.

Asantya - One app. Closer to home.

Contact Us

Website: asantya.com
Email: support@asantya.com
Phone: +93 711 145 222
Address: Khurshid Plaza, Silo Avenue, Khushal Khan, Kabul, Afghanistan
Customer Support: 24/7